Delivery Terms & Conditions of Service

SG Aquascapes Delivery Services Terms & Conditions 


Welcome to SgAquascapes.com. As used in these Delivery Services Terms and Conditions (“Delivery Terms”), “we” or “SgAquascapes” means SgAquascapes.com and “you” means the individual, customer or entity engaging us for delivery services, including scheduled delivery service options (such as room-of-choice or inside entryway), installation, assembly, haul-away, and any other delivery or add-on delivery service we offer (“Delivery Services”) for product(s) you purchase on SgAquscapes.com. Delivery Services are an “SgAquascapes Service” as defined in the Conditions of Use. BY SCHEDULING OR SELECTING DELIVERY SERVICES WITH SGAQUASCAPES.COM, YOU AGREE TO BE BOUND BY THESE DELIVERY TERMS, CONDITIONS OF USE, AND THE REQUIREMENTS OF ALL GUIDELINES ON SGAQUASCAPES.COM APPLICABLE TO THE DELIVERY SERVICES.


Other Terms. We may amend these Delivery Services terms and conditions at our sole discretion by posting revised terms and conditions on the SgAquascapes.com website. Your continued use of the Delivery Services after the effective date of the revised terms and conditions constitutes your acceptance of these terms. Any dispute or claim arising from or relating to the Delivery Services is subject to the binding arbitration, governing law, disclaimer of warranties and limitation of liability and all other terms in the Conditions of Use. You agree to those terms by scheduling, selecting or using Delivery Services through SgAquascapes.com.

1.0 Delivery Services and Site Requirements. 

We will provide the Delivery Services you engage us to perform for the ordered product(s), directly or through a third-party service provider, in a professional and workmanlike manner, consistent with industry standards. The Delivery Services are nonrefundable once service is completed. If you do not follow the Guidelines, or for other safety or local code reasons, we may in our sole discretion decline to perform or we may reschedule services in whole or in part and issue you a full or partial refund. We will also not disassemble, deconstruct, or break down any product for haul-away service.


1.1Standard delivery conditions for location of product

Customer to ensure the specified location of the product/products to be on lift level. For delivery via stairs, additional charges will apply. 


1.2 Standard delivery conditions for lift loading

Customer to ensure the product/products can be loaded into lift during delivery.  Sg Aquascapes and its business entity shall not be held liable if product/products cannot be loaded into lift due to size/weight 


1.3 Standard delivery conditions for delivery route 

It is the customer’s responsibility to ensure/prepare the delivery route has adequate clearance for size/space of product/products due to delivery. Sg Aquascapes and its business entity shall not be held liable if product/products cannot be maneuvered to specified location due to inadequate clearance of delivery route

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